Archive for the ‘ Fan Experience at Progressive Field ’ Category

SAVE THE DATE: Annual Season Ticket Holder Event takes place Sunday, August 3


The Indians will be hosting the annual Season Ticket Holder party at Progressive Field on the afternoon of Sunday, August 3, after the Indians game against the Texas Rangers.

The event will begin approximately 30 minutes after the conclusion of that afternoon’s game. Please note that ticket exchanges for the August 3 game will be POINT-FREE on, and any previous exchanges into that game will be refunded in Tribe Rewards.

More details will be announced soon, and RSVP’s will be available through in the near future.


2014 Indians General Waiver




At the Ballpark: A Guide to the Weekend’s Check-In Offers

By downloading’s At the Ballpark app on your smartphone, you have the ability to earn special offers at every Indians game.

This weekend, there will be a number of great offers for fans to take advantage of, including in-park experiences, special promotional items, and merchandise discounts.


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- One lucky fan that checks in will be offered the opportunity to watch Fireworks (with up to 5 additional guests) from the dugout after the game, courtesy of Wayside Furniture.

- All fans that check in will receive an offer for 15% off the Cleveland Indians Diamond Era Cap at the Indians merchandise stand outside section 111.



- Fans checking in will receive offers to pick up Omar Vizquel bobbleheads, courtesy of KeyBank. These will be available for pickup WHILE SUPPLIES LAST, so fans are encouraged to arrive and check-in early!

- 20 Fans will receive offers for an @Indians T-Shirt, available for pickup outside Section 107.

- All fans that check in will receive an offer for 15% off the Cleveland Indians Diamond Era Cap at the Indians merchandise stand outside section 111.



- Five lucky fans will be selected to receive Nick Swisher Brohio bobbleheads, courtesy of Sugardale.

- All fans that check-in will be able to pick up a coupon for discounted McDonalds breakfast at the booth outside Section 107.

- All fans that check-in will also receive an offer for 15% off the Cleveland Indians Diamond Era Cap at the Indians merchandise stand outside section 111.


REMINDER: Download At The Ballpark at

Couple gets married in suite during Tribe doubleheader

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One happy couple had a unique wedding at Progressive Field on Wednesday afternoon, as they officially tied the knot in a suite at the ballpark. Kara O’Donnell and Kenneth Mitchell Shaw married during game 2 of the Indians-Padres doubleheader, while game action was taking place behind them. (Yan Gomes scored a game-tying run for the Tribe as the presiding judge read the couple’s vows.)

The wedding came complete with a customized cake and hats embroidered “Mr.” and “Mrs.” for the groom and bride, provided by the Indians. Kenneth and Kara were joined by family and several close friends in the suite, and the ceremony took place on the balcony of Suite 259.

The couple has a full destination wedding planned for later this year.

(Editor’s Note: We’re always looking for great stories such as this one to feature in this space. If you have such a story, tip us off by emailing Thanks!)

Guide to ALL NEW Mobile Entry in 2014

The Indians are introducing Mobile Entry as a brand new method for Season Ticket Holders and individual ticket-buyers to manager their tickets, and enter the ballpark on game days.

Mobile Entry will allow fans to access tickets on their smartphones, and scan a QR code directly from their device’s screen when entering the ballpark. Below is a step-by-step guide on how to use the new technology this season:











Guide to FanPass for Season Ticket Holders and Groups

FanPass returns as a method of paperless ticketing for the 2014 season. By selecting the FanPass method of delivery for your Indians Season Tickets or Group tickets, all of your Indians tickets are available to manage and distribute through your My Indians Account, and you can gain entry to Progressive Field by assigning tickets to different credit cards.

See below for step-by-step instructions on how to navigate the FanPass process:









– TribeVibe contributors Nate Thompson and Max Lom

Important Autograph Ticket Info for this Weekend

TribeFest Paperless

Autograph tickets will be marked with assigned times (blue box), and player group (red box). See below for details on Paperless/Print-at-Home and Paper tickets.

The second annual Tribe Fest, presented by KeyBank, takes place this weekend, and if you’ve purchased Autograph tickets for the event, we have a special guide to help you find your assigned Autograph session as easily as possible.

This year, fans are able to purchase tickets that include guaranteed autograph sessions with Indians Roster players, Alumni or Prospects. Each session has an assigned time, and location, and fans are encouraged to arrive a few minutes early to their assigned session.

The four-digit time indicator specifies the time that Autograph session starts. (Please note that fans are encouraged to arrive a few minutes early to the autograph sessions.)

The six-digit code indicates the autograph group you purchased with your ticket. See below for a complete list of autograph session types:

Paperless Zoom

  • Roster A Adult — ROAADT
  • Roster A Child — ROACHD
  • Roster B Adult — ROBADT
  • Roster B Child — ROBCHD
  • Prospect Adult — PROADT
  • Prospect Child — PROCHD
  • Alumni Adult — ALUADT
  • Alumni Child — ALUCHD

If you have a Paper ticket then please see the image below for where (and when) to find your Autograph session.

TF Ticket

Lucky Indians fan catches 4 foul balls … in one game!


Greg Van Niel (holding baseballs) with his nephews Luke and Nate, and brother Dale.

Greg Van Niel brought his family to Sunday’s game and sat on the third-base line in Section 160, where he ended up spending much of the day collecting foul balls. An Indians Season Ticket Holder, Van Niel caught four (yes, 4!) foul balls on the day.

Van Niel made so many grabs on Sunday afternoon, that by the time he retrieved a Michael Brantley foul in the fifth inning, he felt compelled to flip it over to others in the crowd (see video below).

“Three of them were catches and one was a ball I picked up off the ground,” said Van Niel. “The third one I think was the hardest one – I think I ended up sprawled across a few rows, and I got some cheese on myself. But the other ones were just a matter of being in the right place at the right time.”

The foul balls were his first (second, third, and fourth) of his lifetime at Progressive Field. The Indians Season Ticket Holder exchanged tickets to book seats in Section 160 for Sunday, and it paid off with a memorable afternoon.

“Michael Bourn hit one that was off the façade [of the suites overhead], and that’s where I was in the cheese fries… [That] one was crazy acrobatics. I was strewn across three rows, and I needed some assistance getting back. The others were just being in the right place at the right time,” said Van Niel.

After his amazing fortune on Sunday, Van Niel did offer some advice for fellow Indians fans: “We had the exchange tickets, so yeah, I’m going to try to get these seats for next year. Row FF, Section 160, Seat 3 if you’re looking for tickets – it’s the magic seat.”

VIDEO: Fan catches fourth foul ball of the game

– TribeVibe contributor Max Lom

Follow the Tribe from anywhere with MLB At Bat

We know many fans are looking for the best App to follow the Indians all season, and TribeVibe has the full breakdown on how you can follow the Tribe anywhere , anytime, from your mobile device. If you want access to breaking Indians news, score updates, and even features like live radio broadcasts, video highlights and streaming video then the MLB At Bat App is a necessary addition to your device.

The App is available through at the App Store, but you can customize it to focus on the Indians, and even get an Indians-specific shortcut on your device’s home-screen. Step-by-Step instructions for downloading and customizing your MLB At Bat App are below:

AtBat1AtBat2AtBat3– TribeVibe Contributor Max Lom

Indians fan Alexandria Justice a finalist for MLB Fan Cave

Indians fan and MLB Fan Cave finalist Alexandria Justice (left) heads to Goodyear this week.

Indians fan and MLB Fan Cave finalist Alexandria Justice (left) heads to Goodyear this week.

The Tribe officially has a fan flying out to Spring Training to compete for a spot in the MLB Fan Cave! Alexandria Justice was selected as a Top 30 finalist late on Tuesday and will arrive in Goodyear on Monday. TribeVibe caught up with Alex before she heads to Arizona to demonstrate why she is the ultimate baseball fan.

TribeVibe: What was your reaction when you found out you made the Top 30?

Alexandria Justice: Just like for the top 50, I’m not afraid to admit that I cried like a baby. Waiting for them to announce the top 30 after the voting closed at 5 p.m. was almost the death of me. I swear I didn’t blink for minutes at a time while staring at my computer screen and started to get lightheaded from holding my breath. Finally, I refreshed the page for the millionth time and there I was, in the top 30. My best friend was waiting outside of my room (I wanted to be alone, just in case) so when I screamed, “OH MY GOD, I LOVE EVERYONE IN THE WORLD!” she got the hint that it was safe to come in. She picked me up, spun me around, and we freaked out for the next five minutes. Once again, it was hard to believe that I wasn’t dreaming.


Top Prospect Francisco Lindor added to large cast of players attending Tribe Fest

Photo by Jesse Piecuch -

Photo by Jesse Piecuch –

The Indians confirmed today that one of the organization’s top prospects, Francisco Lindor, will be one of many players on hand at Tribe Fest, presented by KeyBank, on January 19 and 20.

The 19 year-old shortstop prospect was named the Indians’ top prospect in 2012, and the no. 13 overall prospect in baseball by After being selected in the 1st round (8th overall) of the 2011 MLB Amateur draft, Lindor made his professional debut last season as an 18 year-old.

The switch-hitter showed both pop at the plate and speed on the base-paths with the Single-A Lake County Captains in 2012. In 122 games he posted a .352 OBP with 24 doubles, 6 HR and 27 stolen bases. prospect expert Jonathan Mayo offered this assessment of Lindor:

“Lindor has a very advanced approach at the plate as a switch-hitter, and should hit for average and power from both sides. He gets on base and is a heady runner. There’s no question about his defensive ability, with a plus arm and range. While Lindor is a teenager who spent the year at Class A Lake County, don’t be shocked if he’s able to move faster than most prepsters.”

In addition to Lindor, a large cast of current and former Indians will attend Tribe Fest, and fans will have an opportunity to interact with them on both Saturday and Sunday. A full list of Indians attendees is below:

Terry Francona, Jason Kipnis, Carlos Santana, Vinnie Pestano, Lonnie Chisenhall, Drew Stubbs, Carlos Carrasco, Zach McAllister, Francisco Lindor, Nick Hagadone, Corey Kluber, Cody Allen, Tom Hamilton, Jim Rosenhaus, John Adams, Katie Witham, The Cleveland Blues and Slider.

Tickets are still available for both days of Tribe Fest, and fans can get more information at


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