Archive for the ‘ Fan Experience at Progressive Field ’ Category

Introducing Triple Play for Season Ticket Holders: Renew/Check-In/Link for 5,000 Tribe Rewards points!

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With the move to the MyTickets account management system set for next season, the Indians have introduced a special deal for Season Ticket Holders to prepare for 2015.

The ‘Triple Play’ offer requires three simple steps from Season Ticket Holders, and once all three are completed, accounts will be credited with 5,000 bonus Tribe Rewards points.

To participate, simply complete the following tasks by the end of the next homestand (September  1 – September 11), and your account will be credited the points, which can be rolled over to the 2015 season!


 

Step 1. Register for MyTickets and renew your seats for 2015

- CLICK HERE to visit the MyTickets login page.

Step 2. Download MLB.com At the Ballpark application and check-in at an Indians home game.

- Visit http://www.Indians.com/BallparkApp for more information and to download the app on your iOS or Android device.

Step 3. Visit your MyTickets account and link your MLB account to your MyTickets account (See below of screenshots of how to link accounts.)

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- Once logged in, select the “My Account” button in the upper right (see white arrow).

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- Select the tab labelled “Link MLB Accounts” (see black arrow).

- Confirm your account information, and then click “Link My Tickets Accounts” (see red arrow).


After these three tasks have been confirmed, your Tribe Rewards account will be eligible to receive 5,000 additional points!

Please note, that accounts will not be credited immediately, but points accrued through Triple Play will be uploaded on Wednesday, September 17.

More great offers through MLB.com At the Ballpark App this weekend at Progressive Field!

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Fans visiting Progressive Field for this weekend’s series with the Astros will have the opportunity to take advantage of great check-in offers on the MLB.com At the Ballpark app (CLICK HERE TO DOWNLOAD).

In addition to check-in offers for promotional items, concessions and merchandise, fans using At the Ballpark can watch game highlights directly on their phone, find a comprehensive ballpark map, track 50/50 raffle results and more!

Check out a preview of this weekend’s offers below:

 

Friday, August 22:

- KeyBank will be offering $10 Key Cash to fans that check-in using At the Ballpark, and visit the KeyBank Kiosk outside section 150. Key Cash can be used as Indians Fun Money to purchase concessions and merchandise around the ballpark. Supplies are limited, so fans are encouraged to arrive early on Friday evening to take advantage of the offer.

- All fans will receive an offer for a free Iced Coffee coupon at Dunkin Donuts. The coupon can be redeemed at the Guest Services booth outside section 107.

Saturday, August 23:

- Fans that check in using At the Ballpark will receive an offer for a Jim Thome replica statue, courtesy of KeyBank. Supplies are limited, so you are encouraged to arrive early to take advantage of the offer. The statue can be redeemed at the KeyBank kiosk outside section 150.

- All fans will receive an offer for a free Iced Coffee coupon at Dunkin Donuts. The coupon can be redeemed at the Guest Services booth outside section 107.

Sunday, August 24:

- Fans that check in using At the Ballpark will receive an offer for a Kenny Lofton replica jersey, courtesy of KeyBank. Supplies are limited, so you are encouraged to arrive early to take advantage of the offer. The jersey can be redeemed at the KeyBank kiosk outside section 150.

- All fans will receive an offer for a free Iced Coffee coupon at Dunkin Donuts. The coupon can be redeemed at the Guest Services booth outside section 107.

 

At the Ballpark is available for both Apple (iOS 7.0 or later) and Android devices. Visit http://www.Indians.com/BallparkApp for more details.

SAVE THE DATE: Annual Season Ticket Holder Event takes place Sunday, August 3

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The Indians will be hosting the annual Season Ticket Holder party at Progressive Field on the afternoon of Sunday, August 3, after the Indians game against the Texas Rangers.

The event will begin approximately 30 minutes after the conclusion of that afternoon’s game. Please note that ticket exchanges for the August 3 game will be POINT-FREE on TribeRewards.com, and any previous exchanges into that game will be refunded in Tribe Rewards.

More details will be announced soon, and RSVP’s will be available through TribeRewards.com in the near future.

 

2014 Indians General Waiver

 

 

 

At the Ballpark: A Guide to the Weekend’s Check-In Offers

By downloading MLB.com’s At the Ballpark app on your smartphone, you have the ability to earn special offers at every Indians game.

This weekend, there will be a number of great offers for fans to take advantage of, including in-park experiences, special promotional items, and merchandise discounts.

 

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FRIDAY, JUNE 20:

- One lucky fan that checks in will be offered the opportunity to watch Fireworks (with up to 5 additional guests) from the dugout after the game, courtesy of Wayside Furniture.

- All fans that check in will receive an offer for 15% off the Cleveland Indians Diamond Era Cap at the Indians merchandise stand outside section 111.

 

SATURDAY, JUNE 21:

- Fans checking in will receive offers to pick up Omar Vizquel bobbleheads, courtesy of KeyBank. These will be available for pickup WHILE SUPPLIES LAST, so fans are encouraged to arrive and check-in early!

- 20 Fans will receive offers for an @Indians T-Shirt, available for pickup outside Section 107.

- All fans that check in will receive an offer for 15% off the Cleveland Indians Diamond Era Cap at the Indians merchandise stand outside section 111.

 

SUNDAY, JUNE 22:

- Five lucky fans will be selected to receive Nick Swisher Brohio bobbleheads, courtesy of Sugardale.

- All fans that check-in will be able to pick up a coupon for discounted McDonalds breakfast at the booth outside Section 107.

- All fans that check-in will also receive an offer for 15% off the Cleveland Indians Diamond Era Cap at the Indians merchandise stand outside section 111.

 

REMINDER: Download MLB.com At The Ballpark at http://www.Indians.com/BallparkApp

Couple gets married in suite during Tribe doubleheader

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One happy couple had a unique wedding at Progressive Field on Wednesday afternoon, as they officially tied the knot in a suite at the ballpark. Kara O’Donnell and Kenneth Mitchell Shaw married during game 2 of the Indians-Padres doubleheader, while game action was taking place behind them. (Yan Gomes scored a game-tying run for the Tribe as the presiding judge read the couple’s vows.)

The wedding came complete with a customized cake and hats embroidered “Mr.” and “Mrs.” for the groom and bride, provided by the Indians. Kenneth and Kara were joined by family and several close friends in the suite, and the ceremony took place on the balcony of Suite 259.

The couple has a full destination wedding planned for later this year.

(Editor’s Note: We’re always looking for great stories such as this one to feature in this space. If you have such a story, tip us off by emailing jhammond@indians.com. Thanks!)

Guide to ALL NEW Mobile Entry in 2014

The Indians are introducing Mobile Entry as a brand new method for Season Ticket Holders and individual ticket-buyers to manager their tickets, and enter the ballpark on game days.

Mobile Entry will allow fans to access tickets on their smartphones, and scan a QR code directly from their device’s screen when entering the ballpark. Below is a step-by-step guide on how to use the new technology this season:

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IF YOU SELECT “TRANSFER TICKETS TO A FRIEND“, SEE BELOW FOR FURTHER DIRECTIONS:

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Guide to FanPass for Season Ticket Holders and Groups

FanPass returns as a method of paperless ticketing for the 2014 season. By selecting the FanPass method of delivery for your Indians Season Tickets or Group tickets, all of your Indians tickets are available to manage and distribute through your My Indians Account, and you can gain entry to Progressive Field by assigning tickets to different credit cards.

See below for step-by-step instructions on how to navigate the FanPass process:

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– TribeVibe contributors Nate Thompson and Max Lom

Important Autograph Ticket Info for this Weekend

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Autograph tickets will be marked with assigned times (blue box), and player group (red box). See below for details on Paperless/Print-at-Home and Paper tickets.

The second annual Tribe Fest, presented by KeyBank, takes place this weekend, and if you’ve purchased Autograph tickets for the event, we have a special guide to help you find your assigned Autograph session as easily as possible.

This year, fans are able to purchase tickets that include guaranteed autograph sessions with Indians Roster players, Alumni or Prospects. Each session has an assigned time, and location, and fans are encouraged to arrive a few minutes early to their assigned session.

The four-digit time indicator specifies the time that Autograph session starts. (Please note that fans are encouraged to arrive a few minutes early to the autograph sessions.)

The six-digit code indicates the autograph group you purchased with your ticket. See below for a complete list of autograph session types:

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  • Roster A Adult — ROAADT
  • Roster A Child — ROACHD
  • Roster B Adult — ROBADT
  • Roster B Child — ROBCHD
  • Prospect Adult — PROADT
  • Prospect Child — PROCHD
  • Alumni Adult — ALUADT
  • Alumni Child — ALUCHD

If you have a Paper ticket then please see the image below for where (and when) to find your Autograph session.

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Lucky Indians fan catches 4 foul balls … in one game!

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Greg Van Niel (holding baseballs) with his nephews Luke and Nate, and brother Dale.

Greg Van Niel brought his family to Sunday’s game and sat on the third-base line in Section 160, where he ended up spending much of the day collecting foul balls. An Indians Season Ticket Holder, Van Niel caught four (yes, 4!) foul balls on the day.

Van Niel made so many grabs on Sunday afternoon, that by the time he retrieved a Michael Brantley foul in the fifth inning, he felt compelled to flip it over to others in the crowd (see video below).

“Three of them were catches and one was a ball I picked up off the ground,” said Van Niel. “The third one I think was the hardest one – I think I ended up sprawled across a few rows, and I got some cheese on myself. But the other ones were just a matter of being in the right place at the right time.”

The foul balls were his first (second, third, and fourth) of his lifetime at Progressive Field. The Indians Season Ticket Holder exchanged tickets to book seats in Section 160 for Sunday, and it paid off with a memorable afternoon.

“Michael Bourn hit one that was off the façade [of the suites overhead], and that’s where I was in the cheese fries… [That] one was crazy acrobatics. I was strewn across three rows, and I needed some assistance getting back. The others were just being in the right place at the right time,” said Van Niel.

After his amazing fortune on Sunday, Van Niel did offer some advice for fellow Indians fans: “We had the exchange tickets, so yeah, I’m going to try to get these seats for next year. Row FF, Section 160, Seat 3 if you’re looking for tickets – it’s the magic seat.”

VIDEO: Fan catches fourth foul ball of the game

– TribeVibe contributor Max Lom

Follow the Tribe from anywhere with MLB At Bat

We know many fans are looking for the best App to follow the Indians all season, and TribeVibe has the full breakdown on how you can follow the Tribe anywhere , anytime, from your mobile device. If you want access to breaking Indians news, score updates, and even features like live radio broadcasts, video highlights and MLB.tv streaming video then the MLB At Bat App is a necessary addition to your device.

The App is available through MLB.com at the App Store, but you can customize it to focus on the Indians, and even get an Indians-specific shortcut on your device’s home-screen. Step-by-Step instructions for downloading and customizing your MLB At Bat App are below:

AtBat1AtBat2AtBat3– TribeVibe Contributor Max Lom

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