April 7 rainout exchange how-to for Season Ticket Holders

Indians Season Ticket Holders: If you have not had the opportunity to exchange your April 7th rainout tickets you may do so online through your My Indians Account.

Follow the steps below and we will process the exchange for you:

  1. Log into your My Indians Account
  2. On the bottom left-hand side of the page under “Right of First Refusal,” click “View All Offers.”
  3. A list of the available exchange games will appear. Click on the game you would like to exchange for.
  4. Select “Request New Seats.”
  5. Select the location box.
  6. Select FanPass as the delivery method.
  7. Hit Continue.
  8. Review Your Order.
  9. Submit request.

Orders will be filled and the new seats will appear in your My Indians Account within two business days. Exchanges will match the seating quantity and seating category of the tickets exchanged based on availability. If that seating category is not available the next best area will be issued. You may only exchange your April 7 tickets once, and exchanges must be submitted by May 31.

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